We are almost half-way done with this 15-part series. Not that we are eager to be on the down-slope. We’re excited to be digging in this deep around a topic that we see directly contributing to a company’s competitive advantage over the long-term.
As always, here is a taster of the first part of this post, with the remainder being found on the Apttus blog. Enjoy!
Increasing the Integrity of Your Contract Repository
The word “Integrity” is a strong word. One that represents high moral principles, honest…trustworthiness. More colloquially, it also means that one does as one says – in other words, “walks the talk.”
A breach of integrity usually results in loss of trust. So, that’s a serious thing. As such, the word integrity is also often used too loosely.
I was taking a car from my native place in Northern India to New Delhi. About 300 Km, and with the new highways in place, about 3 ½ hours (yes, predicting travel times in India has gotten easier with the new infrastructure). The driver however chose to take the old highway, stating that it would allow us to get to Gurugram faster then make our way to Noida. I believed him – after all, why would Google Maps know more than Sanjay, the local guy? I took him at his word.
6 1/ 2 hours later, we arrived at our destination. He didn’t deliver as he said. However, as John Malkovich said in Dangerous Liaisons… “there’s nothing more I can do, the situation is beyond my control.”
Was this a breach of integrity? Hardly. If anything, Sanjay could be accused of standard Indian optimism, and reliance on the divine to achieve a stated goal. What then is integrity and what is a breach of integrity?